Privacy Policy

Privacy Policy

This Privacy Policy describes how Olora (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from oloraofficialunderwear.com.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number when provided at checkout).
  • Customer Support Information: Information provided during email communications to resolve issues.

How We Use Your Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you up to date on new products, services, and offers, and screening orders for potential risk or fraud.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as described above. For example, we use Shopify to power our online store. We also use third-party payment processors to securely handle transaction data. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. They also provide information on how people use the website.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access the data we hold about you, to port it to a new service, or to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the email address provided below.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at oloraunderwear@gmail.com.